Cherrybrook Frequently Asked Questions
Are Gift Certificates available?
Don't know what to order for that friend or special someone that may be difficult to buy for? Cherrybrook Gift Cards are available in any denomination. The perfect size for any animal lover! Cherrybrook Gift Cards can be redeemed at any of our Retail Store Locations, Online or at Dog Shows.
What methods are available to place orders?
Customers may place an order any one of four ways:
1. Visit our website at www.cherrybrook.com
2. Phone orders may be placed:
Monday – Friday 8am-6pm EST
Toll Free within the contiguous
3. Fax orders to 908-689-7988 (country code 011)
4. Mail orders to:
What Payment Options are available?
All orders must be prepaid. Sorry, no C.O.D.
Credit Card: We accept Visa, MasterCard, American Express and Discover. Please include expiration date, name as it appears on the card and the 3 digit security code on the back of the card.
Check or Money Orders: Orders being paid by check can be held for up to 10 business days until the check clears.
When is the Customer Service Department Available?
Our Customer Service Department is available Monday - Friday from 8:00am to 6:00pm (East Coast Time) by phone or via email: firstname.lastname@example.org
Does Cherrybrook have a retail location?
Cherrybrook has three retail stores located in
Prices are subject to change without notice.
ALTHOUGH EVERY PRECAUTION IS TAKEN, SOME ERRORS DO OCCUR. WE RESERVE THE RIGHT TO CORRECT ANY SUCH ERRORS AS WE DEEM NECESSARY.
Is Cherrybrook involved with any Philanthropic Endeavors?
Cherrybrook is a member of numerous organizations and foundations created to improve the lives and health of animals, such as the American Kennel Club Canine Health Foundation. A portion of each purchase is donated to improve the quality of life for animals and their owners. Our products are field tested by charitable animal organizations to insure their practicality and functionality.
Do you "sell" my name or address information?
Cherrybrook takes pride in protecting our customer's privacy by not selling our mailing list or e-mail list. You can feel confident that your name will not be entered into a barrage of databases when you do business with us.
What is Cherrybrook's Website Cookies Policy?
Description of Cookies