Typographical Errors and Inaccuracies
This Web site may contain typographical errors or inaccuracies and may not be complete or current. Cherrybrook.com therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.
Do you have a catalog?
Cherrybrook does not offer a printed catalog of our complete product offerings. However, you can find all of our products for purchase on our website www.cherrybrook.com. Cherrybrook does offer a Chris Christensen printed catalog. Please contact customer service at email@example.com if you would like to obtain a copy of the Cherrybrook Chris Christensen printed catalog.
Are Gift Certificates available?
Don't know what to order for that friend or special someone that may be difficult to buy for? Cherrybrook Gift Cards are available in any denomination. The perfect size for any animal lover! Cherrybrook Gift Cards can be redeemed at any of our Retail Store Locations, Online or at Dog Shows.
Please contact customer service before you place your order if you have the following Gift Cards or Gift Certificates:
- Cherrybrook Champions Club Reward
- Cherrybrook Gift Certificate purchased from our old website
- Cherrybrook Gift Card from one of our retail stores
- Purina Gift Certificate
These types of gift cards must be validated manually by our customer service team. Please call 1-800-524-0820 or email firstname.lastname@example.org.
You may also utilize the Live Chat feature on our website. To view a video tutorial on how to use the Live Chat feature, click here.
What methods are available to place orders?
Customers may place an order any one of four ways:
1. Visit our website at www.cherrybrook.com
2. Phone orders may be placed:
Monday – Friday 8am-6pm EST
Toll Free within the contiguous United States 800-524-0820
Outside contiguous United States 908-329-2490 (country code 011)
3. Fax orders to 908-329-2668 (country code 011)
4. Mail orders to:
165 Howard Street
Phillipsburg, NJ 08865
What Payment Options are available?
All orders must be prepaid. Sorry, no C.O.D.
Credit Card: We accept Visa, MasterCard, American Express and Discover. Please include expiration date, name as it appears on the card and the 3 digit security code on the back of the card.
Check or Money Orders: Orders being paid by check can be held for up to 10 business days until the check clears.
When is the Customer Service Department available?
Our Customer Service Department is available Monday - Friday from 8:00am to 6:00pm (East Coast Time) by phone or via email: email@example.com
Does Cherrybrook have a retail location?
Cherrybrook has five retail stores located in Bedminster NJ, Garwood NJ, Livingston NJ, Phillipsburg NJ, and Washington NJ. Please visit our Cherrybrook Stores page for store hours and directions.
Prices are subject to change without notice
ALTHOUGH EVERY PRECAUTION IS TAKEN, SOME ERRORS DO OCCUR. WE RESERVE THE RIGHT TO CORRECT ANY SUCH ERRORS AS WE DEEM NECESSARY.
Is Cherrybrook involved with any Philanthropic Endeavors?
Cherrybrook is a member of numerous organizations and foundations created to improve the lives and health of animals, such as the American Kennel Club Canine Health Foundation. A portion of each purchase is donated to improve the quality of life for animals and their owners. Our products are field tested by charitable animal organizations to insure their practicality and functionality.
Do you "sell" my name or address information?
Cherrybrook takes pride in protecting our customer's privacy by not selling our mailing list or e-mail list. You can feel confident that your name will not be entered into a barrage of databases when you do business with us.
What is Cherrybrook's Website Cookies Policy?